o9 Solutions

Senior UX Designer | May, 2018 - Present

AI-powered next-gen solution for Integrated Planning, Supply Chain Management, Sales, and Operations Management. Transform decision making and better planning across the business.

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Role

At o9, I have designed and prototyped dozens of widgets and features for web, mobile, and desktop applications that varied from small, one-week prototypes that explored specific interactions to large-scale, multi-month projects targeted for the launch.

During this time, I owned entire features from conception to design (visual & interaction) to near-production implementation, and in a couple cases, spearheaded entire projects with product managers as well, a role which entailed a good deal of higher-level product thinking (market fit, user need, fitting into o9's existing ecosystem, etc.)

I built prototypes that varied from low-fidelity mocks and quick proof-of-concept, to complex, production-quality applications that combined dozens of features and interactions.

Within a team, my biggest asset was my ability to identify and conceptualize high-potential use cases, and quickly turnaround functional prototypes that were aesthetic, intuitive, and polished. This allowed ideas to be quickly evaluated and helped seed faster our learnings into the rest of Daydream.

Problem

Design a platform that allows digital powers integration seamlessly to solve complex business problems and which can unfold following:

1

Risk & Opportunity Visibility

See farther and deeper, spot risks & opportunities much earlier. Statistical Forecasting for business.

2

Boundaryless Collaboration

Bring the right people and facts together in real time to solve problems.

3

Predictive & Prescriptive Insight

Smart analytics that forecast the future and suggest the smart plays.

4

Real-time Scenario Planning

Understand resource constraints, financial trade offs of different decision choices.

5

Closed Loop Execution

Drive real time alignment around decisions, monitor execution vs. plan.

6

AI Based Learning

Measure performance intelligently, drive accountability and continuous improvement.

Solution

Designed an AI-based smart platform that can break complex business problems into simple solutions. An intuitive, interactive, and smart analytical visual interface product platform for the users. I have designed various modules and integrated with a live enterprise platform which has the following:

Features

Natural Language Search

Smart and dynamic search result page. Voice recognition based search interface for the mobile app.

Rich Data Visualization

Design to portray dense and complex information in graphical form.

Real-Time Collaboration

User workflow for accessing o9 platform by multiple users simultaneously.

Connected Excel

Grid and Chart UI workflow for o9's Microsoft Excel plugin. Real-time access to the o9 platform through the desktop app.

Mobile Experience

Minified UI for mobile users. Quick access to preconfigured views and reports along with a robust notification model.

Integrated Email

Customized email feature for a user-created task, comments, file-sharing, and actions, etc. And notification Integration.

Geo Map & Network

Data visualization and routs with the Bing map. A seamless experience with network graph and location grouping.

Online Meeting

Creating presentation for a business meetings. Live data access through slides with annotations and comments.

Favorite Management

Saving the state of widgets and views. Sharing with other users for better collaboration. And notification integration.

o9's Kibo Platform Workspace

Fully configured production tenant workspace looks something similar to this:

Product Mockup

Research

Every widget, module, or component has its own specific requirements driven by users and stack-holders to fulfill business needs. To create the best user experience to fulfill requirements under the used technology stack, I do research, analyze, and brainstorm and come up with the best user workflow.

Notification Model

Online Meeting User-Flow

Design System

Mockups & Prototypes

NLP Search Suggestions

NLP Search Result

Geo Map with KPI Integration

Network View & Location Grouping

Online Meeting Editor

Presentation

Connected Excel

Mobile App

Learnings

Designing for o9 Solutions offered me a critical learning experience, a project of many firsts. I came away with a deeper understanding of user-driven design, data-visualization, international localization, and the tricky technical parts of product design and development.

I grew as a designer and became more adept at creating complex design systems; I grew as an engineer and better understood how to architect and build large-scale systems.

But, perhaps unparalleled, were the learnings from the product side: the failures, the successes, and the in-betweens.